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Contact Information

Email Us

support@gumzoai.com

We'll respond within 24 hours

Call Us

+254758059014

Mon-Fri, 9AM-6PM EAT

Support Hours

Monday - Friday9:00 AM - 6:00 PM EAT
Saturday10:00 AM - 4:00 PM EAT
SundayClosed

Emergency Support: Available 24/7 for Enterprise customers

Frequently Asked Questions

Find answers to common questions. Can't find what you're looking for? Contact us!

What's your response time?

We typically respond to all inquiries within 24 hours during business days. Enterprise customers receive priority support with faster response times.

Do you offer phone support?

Yes! Phone support is available Monday-Friday, 9AM-6PM EAT. Enterprise customers have access to 24/7 emergency phone support.

Can I schedule a demo?

Absolutely! Contact us through the form or email sales@gumzoai.com to schedule a personalized demo with our team.

How do I report a bug?

You can report bugs through our support portal, email support@gumzoai.com, or use the contact form above. Please include detailed steps to reproduce the issue.

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